Terms of Use

1. Acceptance of These Terms

These Terms of Use govern access to and use of the HEXAMOB INVESTMENT PROPRIETARY LIMITED website. By visiting, browsing, or using this site, you agree to be bound by these terms and by any additional policies referenced on the site, including our Privacy Policy. If you do not agree with these terms, you should stop using the site immediately. These terms form the baseline rules for how visitors may interact with our digital content, service descriptions, forms, and communication channels.

The website is intended to provide general information about our business, including car hire services, business process outsourcing support, and general supply dealings. It is not a substitute for a written quotation, service agreement, or tailored commercial proposal. If you proceed from browsing the website to requesting services, any resulting transaction may also be governed by additional terms contained in quotations, booking documents, purchase orders, invoices, statements of work, or formal contracts issued by HEXAMOB.

You are responsible for ensuring that your use of the website is lawful in your location and consistent with these terms. If you are using the site on behalf of a company, institution, or other entity, you confirm that you have authority to act for that organization and to bind it, at least for the purpose of making enquiries or requesting information through the website.

2. Website Purpose and Informational Content

HEXAMOB uses this website to present information about its business activities, service capabilities, operational approach, and contact channels. All content is provided for general informational purposes and may be updated, expanded, reduced, or removed without prior notice. We make commercially reasonable efforts to keep the information accurate and current, but we do not guarantee that every statement, specification, or service description will remain complete, error-free, or available at all times.

Descriptions of vehicle categories, outsourcing support, supply capabilities, service turnaround times, and geographic availability are illustrative unless explicitly confirmed in writing. Business conditions change, stock levels shift, fleet availability varies, third-party costs move, and legal or operational constraints can affect how and when services are offered. As a result, website content should be treated as an introduction to our services rather than a binding promise that any particular service will be available on specific terms.

Nothing on the website constitutes professional, legal, financial, or procurement advice. Decisions with legal, regulatory, tax, or financial implications should be reviewed independently by qualified advisers. If you need a binding position from HEXAMOB on pricing, scope, delivery, or service conditions, you should request a written quotation or contract from our team.

3. Permitted Use

You may use the website only for legitimate informational and business purposes. This includes reviewing our content, learning about our services, contacting us with genuine enquiries, requesting a quotation, or assessing whether HEXAMOB may be a suitable service provider for your needs. You may print or download limited portions of content for internal reference in connection with evaluating our services, provided you do not remove ownership notices or misrepresent the source of the material.

You must not use the site in a way that harms HEXAMOB, its systems, its reputation, or other users. Prohibited conduct includes introducing malicious code, attempting unauthorized access, interfering with site functionality, scraping content at scale without permission, using automated tools to overload the site, impersonating another person or business, submitting false information, attempting to reverse engineer protected features, or using the website to support unlawful, fraudulent, misleading, or abusive conduct.

We reserve the right to suspend, block, or restrict access if we believe a user is violating these terms, threatening the site, misusing our communication channels, or creating legal, operational, or security risk. Such action may be taken with or without notice when circumstances require a prompt response.

4. Quotations, Bookings, and Service Requests

A request submitted through the website does not automatically create a contract, reservation, confirmed booking, or guaranteed supply obligation. All requests are subject to review, operational feasibility, internal approval, legal compliance, and, where relevant, availability of vehicles, personnel, stock, suppliers, or delivery capacity. A contract is formed only when HEXAMOB expressly confirms acceptance in writing or otherwise proceeds under agreed commercial terms.

Quotations issued by HEXAMOB are typically time-sensitive and may be withdrawn, revised, or allowed to expire if not accepted within the stated period. Pricing may be affected by fuel costs, currency movement, market shortages, procurement lead times, regulatory changes, route constraints, staffing requirements, or other commercial factors outside our control. If a quotation and a website statement conflict, the written quotation will prevail.

Additional terms may apply to specific services. For example, vehicle hire may require identity verification, driver qualification checks, deposits, fuel conditions, mileage rules, damage responsibility, and return obligations. BPO engagements may require confidentiality undertakings, performance scopes, access controls, or service-level parameters. Supply engagements may require product-specific lead times, substitutions, inspection procedures, and payment terms. Those service-specific terms supplement these website terms and govern the relevant transaction.

5. Intellectual Property

Unless otherwise stated, all content on the website is owned by or licensed to HEXAMOB and is protected by applicable intellectual property and unfair competition laws. This includes text, graphics, branding, logos, page layouts, images, icons, downloads, and the overall presentation of the site. Our rights extend to the selection, arrangement, and presentation of content even where individual factual statements are not independently protected.

You may not reproduce, republish, distribute, adapt, translate, create derivative works from, publicly display, or commercially exploit website content without prior written permission from HEXAMOB, except to the limited extent allowed for ordinary browsing or internal reference while evaluating our services. Unauthorized use of our name, trade identity, or branded material in a manner that implies endorsement, partnership, or affiliation is prohibited.

If you believe content on the website infringes your rights, you should contact us with reasonable detail so that we can review the concern in good faith. We also expect users to respect third-party rights when submitting materials, specifications, or documents to us through the site or during a service enquiry.

6. User Submissions and Communications

When you send us a message, request a quotation, upload supporting material, or otherwise communicate through the website or linked channels, you confirm that the information you provide is accurate to the best of your knowledge and that you have the right to share it. You must not submit confidential third-party information, illegal material, defamatory content, or documents that you are not authorized to disclose.

You remain responsible for the substance of your submissions. While you generally retain ownership of content you send us, you grant HEXAMOB the right to use, review, store, copy, and share that material internally and with relevant service providers to the extent reasonably necessary to assess your request, prepare a quotation, perform a contract, meet legal obligations, or protect our legitimate business interests.

Website communications do not create a duty on HEXAMOB to accept work, respond within a fixed timeline, or provide support outside ordinary business processes. We aim to respond professionally and promptly, but response times can vary depending on the nature, urgency, and completeness of the enquiry.

7. Disclaimers and Limitation of Liability

The website is provided on an 'as is' and 'as available' basis. To the fullest extent permitted by law, HEXAMOB disclaims warranties of any kind, whether express, implied, or statutory, including implied warranties of accuracy, availability, merchantability, fitness for a particular purpose, non-infringement, or uninterrupted access. We do not warrant that the site will always be secure, error-free, continuously available, or free from viruses or harmful components.

To the extent permitted by applicable law, HEXAMOB will not be liable for indirect, incidental, consequential, special, punitive, or exemplary damages arising from or relating to website use, inability to use the site, reliance on website content, transmission delays, security incidents caused by third parties, business interruption, lost profits, lost opportunities, data loss, or reputational harm. This limitation applies even if HEXAMOB was advised that such damages were possible.

Where liability cannot lawfully be excluded, HEXAMOB's aggregate liability arising from use of the website will be limited to the minimum amount required by law or, if a direct paid website service was involved, to the amount actually paid for that specific service. Nothing in these terms excludes liability that cannot be limited under applicable law, including liability for fraud or other conduct where exclusion is legally prohibited.

8. Third-Party Services and Links

The website may contain links to third-party websites, maps, social channels, communication tools, or other external resources. These links are provided for convenience only. HEXAMOB does not control those third parties and is not responsible for their content, practices, availability, pricing, security, or data handling. Accessing an external service is done at your own risk and under the terms and policies of that third party.

References to suppliers, product categories, fleet descriptions, or business partners do not automatically mean that all such resources are continuously available or endorsed in every context. Some services depend on third-party infrastructure, vendors, or distribution channels, and disruptions affecting those parties may affect our ability to perform. Contractual documents, not web references, determine actual commercial commitments.

9. Privacy and Data Handling

Your use of the website is also subject to our Privacy Policy, which explains how we collect and process personal and business information. By using the site, you acknowledge that website interactions may involve the collection of technical usage information and the processing of business contact details needed to respond to enquiries and operate the website responsibly.

If you submit information on behalf of another person or organization, you are responsible for ensuring that you have the necessary authority and have complied with any notice or consent obligations that apply to that disclosure. We are entitled to rely on the assumption that users providing information through the site are authorized to do so unless there is reason to believe otherwise.

10. Governing Law and Enforcement

These Terms of Use are governed by the laws applicable in Botswana, unless a mandatory law in another jurisdiction applies to a specific issue and cannot be displaced by contract. Any dispute arising from or relating to website use, subject matter, or interpretation of these terms should first be raised with HEXAMOB in good faith so that the parties have an opportunity to resolve the issue commercially and efficiently.

If a dispute cannot be resolved informally, HEXAMOB reserves the right to pursue legal or equitable remedies in a court of competent jurisdiction. You agree that HEXAMOB may seek injunctive or protective relief where misuse of the site, intellectual property infringement, confidentiality concerns, or security issues justify urgent intervention.

If any part of these terms is found unenforceable, the remaining provisions will continue in full force to the maximum extent permitted by law. Failure by HEXAMOB to enforce a provision immediately does not amount to a waiver of its rights.

11. Changes to These Terms

HEXAMOB may revise these Terms of Use at any time by posting an updated version on this page. Changes may reflect developments in our services, website architecture, legal obligations, security controls, or commercial practices. Updated terms become effective upon posting unless a later effective date is stated.

You should review this page periodically if you continue using the website. Continued access or use after revised terms are posted indicates acceptance of the updated version to the extent allowed by law. If you do not agree with the revised terms, you must stop using the website.

Questions regarding these terms, website use, or a potential service engagement may be directed to HEXAMOB using the contact information published on the website. Formal service-specific issues should be raised through the commercial contact channels associated with your quotation, booking, or contract.